ac67 App Privacy Policy

Data retention in ac67 App

In many other apps it's hard to know where data goes; here the terms are clear: as long as the account stays active, profile, sign-in logs, and device data typically remain to keep security intact.

When an account is closed, some logs may be kept for up to 12 months; this helps Dhaka users, because later support can easily match previous sessions.

How retention rules work

Session data is short-term; cookie-based settings can last up to 30 days, but can also be cleared from the browser.

Records used for security, fraud prevention, and account verification are kept only as long as necessary; later they are archived or deleted.

Why data protection matters at ac67

Many just want to log in, but security is a separate matter; data protection is kept in the ac67 App because access from multiple devices makes suspicious activity easier to detect.

Backend logs, IP hints, and device metadata help detect problems; in 1-2 steps this also speeds verification for accounts linked to bKash or Nagad, especially during identity verification rather than transactions.

What cookies and session data are used for

Cookies are used to remember language, session, and security preferences; after logout the session cookie ends, so data is not read unnecessarily.

If you wish, you can clear cookies from your browser settings, then you will need to set preferences again, but navigation and page loading will continue.

What happens if an account is closed

Closing an account on other sites does not mean all data disappears immediately; after closure, legal, security, and support records are viewed separately.

On a closure request, the main profile is deactivated, and the remaining verification logs may be kept for up to 90 days to verify mistaken closure or unauthorized access.

What data remains after closure

Account name, contact history, and technical records may remain in a limited form, but for active use these are no longer accessible.

If you later want to register again, the old support history may be useful; this benefits users, especially for previous Dhaka-based support cases.

Backup copies and security retention

Backup copies are kept outside the live database, so the service can recover quickly in case of server problems, and 99.8% uptime is easier to maintain.

These backups are not permanent; typically old copies are removed and new ones inserted in a rotating cycle to avoid unnecessary data buildup.

What this means for local users

Many users in Bangladesh run the app on slow networks; backup and cache strategies are designed so that even if the connection is a bit slow, the session does not break.

Notes related to bKash, Nagad, and Rocket are also logged for a limited time; later they don't need to be displayed, so privacy is stronger.

User rights and controls

You have rights over your data: view profile, correct inaccurate information, and request deletion of specific data—these three tasks can usually be done through support channels.

Some records cannot be deleted immediately for legal reasons; however, the reason data is kept is clearly stated.

How to submit a request

Go to ac67 Contact or Help page, enter your name, account email, and what you want—the process starts.

A standard request may take 1-3 business days to respond; if identity verification is required, it may take a little longer, but you will be informed.

If you have privacy questions, contact us

If any part of the policy is not clear, get direct help on the ac67 Help page; you will get specific answers about data protection, cookies, and account data.

If you want, you can start a support conversation from within the ac67 App; the ultimate goal is that you understand how your data is kept.

Download ac67 Privacy Help